Delivery errors

Every order is double-checked to keep errors at a minimum. If, however, there is an error in the order, please advise us within 10 days of receiving the order by emailing us at We will email a return form to you. We only accept products in their original packaging and condition that are accompanied by a duly completed return form. The credited amount excludes any transport costs included in the cost of the initial order as these remain the buyer’s responsibility.


Hichaud is not responsible for deliveries. When you buy goods from the Baby Chou site, you are given a choice of delivery services. Shipping speed is normally a function of the price of the service selected. Review the delivery services provided by Purolator and Canada Post for more information.




Products sold on this site are delivered onlyin Canada and in some US states.